Shipping Policy
At HARMONY COMMUNITY, we’re committed to getting your pet’s favorites to your door quickly and safely.
📦 Processing Time
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All orders are processed within [1–2 business days].
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Orders placed on weekends or holidays will be processed the next business day.
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You will receive a confirmation email with tracking once your order ships.
🚚 Shipping Rates & Delivery Times
We offer standard, express, and free shipping options (where applicable):
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [3–7 business days] | $[X.XX] or FREE over $[Amount] |
| Express Shipping | [1–3 business days] | $[X.XX] |
| Local Delivery/Pickup (if offered) | [Same/Next day] | Free or fixed fee |
Note: Delivery times may vary based on your location and courier performance.
🌍 International Shipping
We currently [do/do not] ship internationally.
If international shipping is available:
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International delivery times and rates vary by destination.
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Import duties or taxes (if applicable) are the responsibility of the customer.
🐾 Shipping Restrictions
We do not ship:
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To P.O. Boxes (for some carriers)
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Hazardous or perishable items (e.g., raw food)
📦 Lost or Damaged Packages
If your order is lost, delayed, or arrives damaged:
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Please contact us within 7 days of the delivery date
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We will work with the carrier to resolve the issue or send a replacement